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FAQ

Last Update 4 years ago

Creating an account What is KYC verification, how it's work and how long does it take to achieve it? What is the 2FA setting and how do I activate it? What is Aurix digital wallet and how can I use it? What are the fees charged?

How can I reset my password?

Support Team

Last Update 4 years ago

1. For password reset go to main page www.aurix.exchange and click on "Forget password" button 



2. Fill in the email address of your account to reset your password, and click "Send" button

3. An email will be sent to the address you provided. Go to your mailbox and click on reset link sended. A new page will open and you'll have to set a new password. Click on "Change" button.

Now your password has been changed.

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